Respond to Difficult, Angry, and Upset People Gracefully and Nonviolently
(Illustrated)
(Exercise)
Communicate Compassionately to Get Your Needs Met in Conflict
Use the exercise "Communicate Compassionately to Get Your Needs Met in Conflict" to build consensus and create win-win solutions, rather than creating resistance when you try to get things done. to build connections in your community, rather than damaging your reputation or your relationships by overreacting in anger.
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(Exercise)
Clarify and Reframe an Unpleasant Interaction with Empathy
Use the exercise "Clarify and Reframe an Unpleasant Interaction with Empathy" to work towards resolution and healing after an unpleasant interaction with a partner or friend. when a situation involving a co-worker or other acquaintance has become nasty, or when you've presented your opinions publicly, and received a response that you didn't want. to telepathically tune in to people you've just met to determine how you want to interact with them in the future.
(Exercise)
Prepare to Effectively Confront Behavior that Hurts You
Use the exercise "Prepare to Effectively Confront Behavior that Hurts You" to convince other people to stop hurting you, damaging your reputation, or otherwise affecting you negatively. to change negative relationships with people that you need or want to build a positive relationship with. to use disconnections, misunderstandings, and conflict as opportunities to build better relationships.
(Illustrated)
(Exercise)
Be Empathic When You Know That You're in the Right
Use the exercise "Be Empathic When You Know That You're in the Right" to thaw the ice between yourself and other people in your family or past when communication has been frozen for way too long. to access relationships that are out of reach because one or both of you are feeling sad, hurt, angry, or other strong emotions you can't communicate about. to cut through the crap between yourself and other people who seem selfish, controlling, irrational, misguided, wrong-headed, or oblivious.
(Exercise)
Disarm Your Attacker Nonviolently with Emotional Aikido
Use the exercise "Disarm Your Attacker Nonviolently with Emotional Aikido" to reduce your emotional reactivity so that you can operate more effectively when you're angry, frightened, or upset because of an attack or fear of an attack (including hostile judgment, criticism, gossip, or slander). to keep yourself safe without violating your principles by stepping out of the way of negativity and attacks, and when necessary, using the negative energy against the attacker. to find a more tempered, moderate approach to difficult situations, without using it as an excuse to rationalize abuse or violence against yourself or those in your care.
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